Business Owners: What Not to Do with a Bad Yelp Review

Date April 7, 2010

In January I reviewed a local restaurant on Yelp (an easy way to find, review and talk about what’s great – and not so great, in your area). I admit, I wasn’t too thrilled with the service at the time of writing my review. We waited for over a half an hour just for initial [...]

The Emotion Promotion

Date November 29, 2009

I have always said that if a song or a television show can evoke an emotion from me, that’s the sign that they’ve done their job. Really, if I’m laughing my head off, crying my eyes out or feeling the emotions of love, then I’m more likely to talk to others about what caused all [...]